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Bad Weather

Explanation of how we deal with bad weather

We have to make sure that when training takes place that it is safe for our customers and employees. This means from time to time we have to cancel courses if the weather makes riding a motorcycle unsafe; particularly for those people who are still novices. We do make every effort to avoid this, but there is no way of mitigating ice, snow, thick fog or high winds.

FAQ

1/. How will I know if you are going to cancel a course?
We will text or send emails to advise what our intentions are at about 7:30am on the day of your training.

2/. What happens if the weather is only bad for the morning, like fog for example?
If the weather situation looks as though it may be temporary then we will advise people to come in so that we can cover any theory training (like test questions etc) and get started in the training area.

3/. What happens if my course is cancelled?
We will rebook a new date at no cost to you for whenever it is next most convenient for you. If you have a motorcycle test then the DSA will also rebook free of charge. However, this only happens if the test is effected and not your training.

4/. What is the worst case scenario?
The worst that can happen is that you lose your day of training but your test still goes ahead because one day later the weather is fine. In fairness this has never happened, and if it were likely we would make every effort to start early to fit in any extra hours needed.

5/. Can I call to find out what is happening?
Of course, and out of office hours the 'phone is on divert to a mobile so we can deal with these sort of situations. However, please bear in mind we can only really deal with this on a day by day basis as weather forecasting is so imprecise.

The following is a link to the DVSA's website explaining about tests cancelled due to bad weather - https://www.gov.uk/motorcycle-practical-test/cancelled-or-stopped-tests-and-bad-weather

 

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